People and Capability Business Partner - OPERATIONS
Be part of a global, innovative team that prioritises pet well-being. Let’s shape the fresher future of pet care together 🐾
📍 NSW Operations Based in Ingleburn - Work Close to Home
📍Responsibility for three NSW Operational sites - Ingleburn. Somersby, Dubbo Manufacturing
📍 Career Development Opportunity
At The Real Pet Food Company, we’re passionate about improving the quality of pets lives together by championing fresher nutrition. Our award-winning brands include Ivory Coat, Natures Gift, Fussy Cat, Trilogy, Billy and Margot and Love 'Em Treats.
Behind every product is a complex manufacturing and supply chain operation that relies on capable, pragmatic HR professionals who understand the realities of production environments. Our operations are fast-moving, complex and highly regulated. Behind our products are manufacturing and processing environments where operational discipline, workforce planning and strong leadership capability matter every day.
We’re looking for an experienced PAC Business Partner who understands the realities of food manufacturing and processing environments and who enjoys working directly alongside operations leaders.
This role supports three sites:
• Ingleburn Manufacturing Site – the largest wet pet food manufacturing site in NSW where we manufacture Canned, Pouch, Tray and Jerky products
• Dubbo Manufacturing Site – a bespoke site where we manufacture our Ambient Dry Pet Food for local and export markets
• Somersby Manufacturing Site – a smaller specialist facility where we manufacture our Love' Em Liver Treats and other baked treats for our furry family!
These are hands-on operational environments with a workforce made up of permanent employees, casuals and labour hire.
You will be based primarily at our Ingleburn Site with travel as required to Dubbo and Somersby. This is a 5 day-a-week on-site role however over time flexible work options can be considered.
What the Role Involves
You will be working alongside operations managers, production leaders and supervisors helping them manage a mix of day to day and strategic initiatives.
Key priorities include:
Frontline and Senior Leader Guidance & Capability Development
Employee Relations & Investigations (Including EA Negotiations for our Dubbo and Ingleburn Sites)
Workforce Planning & Labour Strategy (including how we optimise our use of 3PL and Contractors)
Operational HR Partnership
You will be part of a national PAC business partnering team, reporting to the Head of Industrial Relations and Business Partnering, who is based in Crows Nest
What We’re Looking For
We’re looking for a PAC Business Partner who has worked in operational manufacturing environments and understands the rhythm of production businesses including sites that operate on 24-hour shifts.
You will bring:
✔ Strong ER/IR capability and confidence managing investigations and negotiating with Unions on EA.
✔ Experience supporting large operational workforces
✔ The ability to coach operational leaders in practical ways
✔ Comfortable working in processing environments involving animal products
✔ Resilience and adaptability in fast-paced operations
Ready for a Role Where People and Culture Really Partner with Operations?
If you’re an HR professional who enjoys working closely with manufacturing and processing teams and want a role where your impact will be felt every day on site, we’d love to hear from you.
Why Join Real Pet Food Co?
Do work that matters: We’re pioneering a fresher approach to pet food and constantly raising the bar for nutrition and quality.
Make a real impact -You won’t be a cog in the wheel here. We trust our people, give autonomy, and back great ideas.
Growing and global -With a fast-growing footprint across APAC, our journey is just getting started.
Learn from the best -Work with passionate, highly respected leaders and gain access to LinkedIn Learning, leadership development and internal mobility opportunities.
We’re pet people - enjoy Pawrental leave when you adopt, plus pet carer and compassionate leave.
Generous benefits
Anniversary day off
Product discounts
Volunteering days
Novated leases
Rewards program
Parental leave
What’s Next?
This role is a full-time role with an expectation of being on site at Ingleburn 5 days a week and traveling to sites when required (and sometimes at short notice). We are happy for the person in this role to move to a hybrid structure after an agreed period of time.
The selection process will include
Two in-person interviews
Site Visits
Psych Assessment
Two reference checks.
We are proud to be an Equal Opportunity Employer. Diversity isn’t a buzzword here — it’s part of our DNA. If you require any reasonable adjustments or accessibility support during the recruitment process, please contact people&culture@realpetfoodco.com.au.
Please note: No recruitment agencies will be considered. We kindly ask that unsolicited profiles are not submitted.
- Department
- People and Culture
- Locations
- AU Ingleburn